Contact Our Experts!

Rice Lake Ph (715) 234-8904, Eau Claire Ph (715) 838-0530, Chippewa Falls Ph (715) 720-8000

Privacy Policy

Scope

This privacy policy covers www.brandsource.com owned and operated by Brandsource. This privacy policy is intended to inform you about how your personally identifiable information (PII) and other information is collected and used by the website.

Brandsource has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personally identifiable information. The TRUSTe program does not cover information that may be collected through downloadable software. The TRUSTe program covers only information that is collected through this Web site, http://www.brandsource.com and does not cover information that may be collected through our mobile applications. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at information@brandsource.com. If you are not satisfied with our response you can contact TRUSTe here.

Information Collection and Use

We collect the following personally identifiable information from you:

  • Contact Information such as name and email address
  • Billing Information such as credit card number, and billing address

We collect the following personally identifiable information from you:

  • Fulfill your order
  • Send you an order confirmation
  • Assess the needs of your business to determine suitable products
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Administer your account
  • Send you a catalog
  • Send you a newsletter
  • Send you marketing communications
  • Administer contests and sweepstakes you entered, and notify you if you won
  • Provide the financial services you requested
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts

Tracking Technologies

Non-Personally Identifiable Information

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. This website also collects and uses information in aggregate form to track the total number of visitors to our site, the number of visitors to each page of our site, the domain names of our visitors' Internet service providers, and other such technical information. This is technical information that does not by itself identify a specific individual. No personally identifiable information is available in this process and referred to as "non-personally identifiable information". We use this data to better target our marketing efforts.

Cookies

Our website uses a technology called "cookies". A cookie is a token that a server gives to your browser when you access a website. Cookies are capable of storing many types of data. Cookies help provide additional functionality to the site or to help us analyze site usage more accurately. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to one of our sites. In all cases in which cookies are used, the cookie will not collect personally identifiable information except with your explicit permission. We do not, however, use cookies to track the navigational habits of identified visitors.

Technologies such as: cookies, beacons, tags and scripts are used by Brandsource and our partners [specify type e.g. marketing partners], affiliates, or analytics or service providers [specify type e.g. online customer support provider, etc.]. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Behavioral Targeting / Re-Targeting

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish not to have this information used for the purpose of serving you targeted ads, you may opt-out by clicking Here (or if located in the European Union click here). Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe by clicking the functional unsubscribe mechanism in each email or you can contact us at information@brandsource.com.

Change of Privacy Policy

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection through this Web site, we will notify you via email prior to the change becoming effective. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already collected through our site, we will post a prominent notice on our web site notifying users of the change

Updating/Accessing/Amending/Correcting Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may [correct, update, amend, delete/remove or deactivate it] by making the change on our member information page [or by emailing our Customer Support at information@brandsource.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.

Security

We take careful measures to prevent the loss, misuse, and alteration of your information. We use Secure Sockets Layer (SSL) technology supporting 128-bit encryption when we collect financial information (such as credit card information) from you during the checkout process. The information collected is stored on secure servers behind a firewall. We only provide access to your personally identifiable information to employees.

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at information@brandsource.com.

Third Party Links and Advertisement

As a convenience to our visitors, our sites currently contain links to a number of sites that we believe may offer useful information. The privacy policies and procedures described here do not apply to those sites. We suggest contacting those sites directly for information on their data collection and distribution policies.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Frames

Some of our pages utilize framing techniques to serve content to from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to www.brandsource.com.

Contests

We use [may use] a third party service provider to conduct these contests; that company is [will be] prohibited from using our users’ personally identifiable information for any other purpose. [Use the latter disclosure only if your service-provider contracts expressly prohibit this]. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

Data Retention: We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at information@brandsource.com.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Information Sharing

We will share your personally identifiable information with third parties only in the ways that are described in this privacy policy. We do not sell your personally identifiable information to third parties. We may provide your personally identifiable information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us.

We may also disclose your personally identifiable information

  • as required by law such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if BrandSource is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information, to any other third party with your prior consent to do so.
AVB BrandSource
17542 East 17th Street,
Suite #250
Tustin, CA. 92780
Privacy Policy Effective Date: 8.08.14